1. What happen if you don’t have the stone I’m after?
Let us know your requirements, whether it’s a specific stone or just a ‘look’ you are after. We always have new stock arriving. We are linked to many quarries worldwide, so for special materials we can enquire with our suppliers, or point you in the right direction.
2. Are the photo on your website is the same as yours stock?
Sometimes, yes, sometimes no. While we update our website photos regularly, with natural stone it is normal for the the look and feel to change from bundle to bundle. Always best to contact us and we can confirm, or send you photos of current stock.
3. Where do your marble/granite slabs come from?
Our stone is sourced all over the world. We have strong relationships with stone quarries across Europe, Asia and South America
4. How durable is marble?
Marble has been used for thousands of years. In many cases, the statues and buildings made of marble far outlast the ancient cultures that built them. A simple, regular maintenance program will keep marble looking beautiful for the life of your project.
5. How thick are the slabs?
Our slabe are standard thickness with 18mm+-.Feel free to contact us for other thickness stone.
6. Which type of stone is more expensive, Engineered Stone or Natural Stone?
There is no one answer to this. Engineered stones have different price ranges depending on colour/pattern type and Natural Stones vary greatly in price. A common perception is that natural stone is more expensive than engineered stone but this is not always true. There are granites that sit in the standard (low mid) price range that are equivalent to standard range engineered stone prices. In fact Granite can sometimes be more economical due to its larger slab sizes. For example 1 large sheet of granite can complete a job that may require 2 slabs of engineered stone. To make a true comparison it is best to take a short list of your preferred colours in Granites and Engineered stones to your stone fabricator for an accurate comparison.
7. What types of stone are more popular?
Generally speaking all the white marbles are very popular and always in demand. Specifically the Calacatta marble, Statuario marble, Carrara marble and volakas marble.
8. What factors determine the price of fabrication?
There are too many variables, e.g. type of stone, slab sizes, thickness, edge design, sink type, application etc.
9. How long does it take you to install my benchtops after I choose my slab?
Generally around 2-3 weeks, depending on the workload at time of order.
10. What is the best stone for my kitchen top?
This is a difficult question as it depends on what your priorities are – durability, colour or uniqueness.
There are many various types of kitchen bench top materials available, but if you want to have the ultimate combination of quality, durability and uniqueness, you cannot beat granite. Particularly darker tightly grained granites are very durable; such that these granites are even used as exterior cladding on buildings.
Granite being igneous rock made up of quartz and feldspar has high stain and scratch resistance as well as high heat resistance. Granites can also be polished to a very high gloss level. Also acidic products such as lemon juice do not affect granites. Marble countertops have been used for centuries to epitomize elegance. The stone’s patina (the change that occurs over time) is part of its beauty Marbles are also natural stones with beautiful patterns and colours and can make the perfect feature island bench or feature splash-back. However marble is not as durable as granite. Marbles also react with acidic products e.g. Lemon juice, which can cause etching on polished marbles. Fortunately there are some solutions out there for these concerns. Please refer to questions regarding sealing.
Alternatively you could incorporate a durable granite or engineered stone on the counter tops and marble as a feature on the splash back or face panel of an island bench.
Quartz/ Engineered stones are also popular for bench tops. It is a durable product and its main advantage is that being a man-made stone it is colour controlled offering very uniform subtle patterns in light/white colours. For those who love the look of Calacatta marble we have our own range of different types of Calacatta quartz. These generally are care-free solutions for your kitchen benchtops. Other brands of reconstituted stone are Caesarstone, Quantum Quartz, Smartstone, Silestone and many more. Please contact us if you would like to use any of these reconstituted stones for your kitchen bench tops.
11. Can I pick exactly what the slab that I choose?
Because of the weight and the slabs being bundled in stacks of multiple slabs, it is not safe to do so. Slabs are stored in bundles. However, the front-facing slab which is the one you’ll see on display, is fully representative of the slabs behind it. We sell our slabs consecutively, as the majority are produced as book-matched. This means that usually, we cannot break up the sequence. For special circumstances, you can ask us.
12. Do I have to make appointment to view the slab?
Our warehouse is based in Old Klang Road. We are open to the public. It is preferable that you ring or email to arrange an appointment. We want to make sure the right person is on site to help you. We also can’t have customers in the warehouse while we are unloading stone. To arrange a visit, click contact us.
13. Can I have the sample?
You can always request a sample that you needed for view it, feel it and matching your interior design.
14. What is the difference between marble, granite and quartzite?
A complex question – no two stones are alike as they are natural. We classify them in accordance with a combination of their performance and geological makeup. Marble is the softest of the three, made up of calcium carbonate. Granite is a harder, more flecky stone. Quartzite is made from metamorphosed sandstone, it is the strongest of the lot. Quartzite is popular as it often looks like a marble, but has majorly increased physical properties. Check out our product to learn more!
15. Whats finishes do your stone slabs come from?
Polished, honed, leathered, Flammed and bush hammer Polished slabs are reflective, shiny and glossy with deep and pronounced colours. Honed is ground back, giving more of a matte finish. A leathered finish is really unique over stone slabs with patterns, bringing out the depth and incredible texture – literally like leather. Flammed finished is heated under extreme temperatures that cause the grains in the stone to burst and change color. The final product has a rougher surface with a natural and faded appearance. Bush hammered finish is created using a tool that looks like a meat tenderizing hammer with triangular points on it. This tool is struck against the surface to provide a naturally weathered look with a slightly textured surface. We also do have others surface, feel free to contact us.
16. What does means book-matched pattern?
To match two or more stone slabs together so that the two adjoining surfaces mirror each other. Especially for Tv wall and feature wall.
17. Does the pattern, veining, and colour of the slabs change from one slab to another within the same lot?
Yes, it is normal for the veining and colour to vary from one slab to the next, as stone is a natural product. In saying that, our slabs are sold in sequence so the variation from one slab to the next is minimal.
18. Can I use marble for my bathroom vanity or bathtub?
As long as the marble is sealed, it is a very popular choice for the bathroom with its soft and light-coloured patterns.
19. I have been told not to use Natural Stone because it will stain?
This comment is often made by those that have been misinformed. It is important to understand the characteristics and type of stone you are considering along with its intended application. Modern technology has seen the development of impregnating sealers, which offer greater stone resistance on some types of natural stone. With common sense and with the correct care and maintenance your stone surface will offer you many years of enjoyment.
20. Should I choose polished or honed marble? What is the difference?
Polished marble has a glossy, shiny look. Honed is ground back, to a matte-like finish. Honed is very popular with marble as people worry about dulling their polish. With exposure to acidic food and drink, the polish protects the actual stone, but the polish itself will be eaten away at leaving etches and dull patches. This is why many people choose honed marble. In saying this, honed marble has no natural protective layer, so a penetrative sealer needs to be used. In general, marble should be sealed every 1-2 years regardless of the finish.
21. Can I use regular cleaning products on my stone?
It is important that you only use pH neutral cleaners. Any slightly acidic cleaners will etch many natural stones. We recommend specialised pH stone cleaners for everyday use and alkaline cleaners for stubborn stains.
22. What can be done if a marble becomes scratched or stained?
Marble can be restored to its original condition if tarnished. Many repairs to marble or limestone can be carried out by the home owner. Fortunately, most damage that can be done to marble surfaces can also be undone. Do contact us so we can help you out on the marble/granite issue.